The DISPUTE LOG allows brokers to easily manage any pricing issues that arise with customers and carriers concerning a shipment. This helps brokers keep track and resolve any issues before payments are made. Also, by customizing the types of disputes, brokers will be able to pinpoint reoccurrences of similar disputes from a particular carrier. The ease of access to this information can be used by brokers to negotiate better rates, but more importantly, this helps brokers manage their business more efficiently.
Trinnos Technology is constantly working to improve broker’s experience with their freight broker software, and the DISPUTE LOG is just another testament to Trinnos’ commitment to customer satisfaction.
TRINNOS Technology develops innovative transportation and freight management systems for non-asset based freight brokers and 3PL service providers.